> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://campaygn.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How do you utilize the KEYWORDs functionality? In **“Keywords”**, you will be able to search for data about any Keywords, @Brand Mentions and #Hashtags related to your brands, competitors or on any generic topic. This facilitates accessing valuable insights regarding the Keywords, @Brand Mentions, and #Hashtags that hold importance for your business. * Go on Keyword page which is "Listen to your Brands" as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/1_7g9ofn.png) * Enter the Keyword, Brand Mentions (@mentions) or the Hashtags(#) you like to search, as shown below. ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-07-at-92031_g5y74l.png) | **IMPORTANT NOTE: You can make use of OR/AND operator once you enter the keywords, mention and hashtags** ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-31245_rrle22.png) __${color}[#eb0505](**FUNCTIONALITY OF OR/AND OPERATOR plays important role has explained below:**__ ) * **OR functionality**: Use OR operator to retrieve data with any specified keyword, mention, or hashtag. * Example- @dior **OR** #diorbeauty **OR** diorbeautylovers ( If the publications contain any one of them it can be mention, hashtag or keyword the data will be shown) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-31539_vhivhk.png) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-31704_16xodra.png) * **AND functionality**: Use AND operator to retrieve data containing at least one keyword, one mention, and one hashtag. * Example- @dior **AND** #diorbeauty **AND** diorbeautylovers ( The publications should contain all the three @, # and keyword the data will be shown) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-32519_5iwif1.png) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-32430_25c15y.png) * You can make use of filter below, for efficient search has per requirements, shown below. * Such has Dates to set the date to get specific data and even option to Exclude the "Brand and Media/Magazine" profiles from your search. ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-07-at-92906_ltvygi.png) * Option to use more filters to narrow down the search based on specific requirements, just by clicking on " Show More Metrics"( were you can select particular Country, city, Platforms and so on). ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-07-at-93110_1ds78eb.png) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-07-at-93120_188kd5p.png) * Once, you enter the required @, # and Keywords, click on SEARCH to get the data and even you can RESET. ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-07-at-94446_lbxa30.png) * Once you click on Search, it will redirect to the page with detail information, as shown below. ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-23153_1rdxhsd.png) * On left side they are option where you can play with Filters to get data such has KEYWORDS( add @, #, keywords), DATE, LOCATION and you can click on show more to have other filters shown below. ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-24344_1my4opn.png) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-24548_1gemn3y.png) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-24621_7serya.png) * You can also export the keyword result in ppt file, google sheets, and excel sheet by clicking on the **"Action button"** situated at the top left corner as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/4_ow8w85.png) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-25034_p708sl.png) > By default **"Brand, and Media/Magazine profiles"** are excluded. > You can save your search results using the **"Save this Keyword search"** button, so it can be used when you want to look for same data. || The saved keywords will be appear on Main search page- to show which are the previously SAVED KEYWORDS by you so it can be referred if needed by clicking on it. ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/6_1uhgaks.png) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/7_vu9c5j.png) ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-25852_1oph2yr.png) || PLEASE NOTE- On keyword search you can see only 3 months data, and If you'll search for more than 3 months then you will get a small popup as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2023-02-15-at-10113_1uisupp.png) Click on **"Yes, then Notify me"**, and then you'll get a mail on your email address, as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/66ca71644e602800/screenshot-2024-06-08-at-25341_ky6w4u.png)