Articles on: Monitors

What is SENTIMENT ANALYSIS?

Sentiment Analysis is the process of collecting, and analyzing text/ emojis from the comments on how people talk about your brand on social media.


NOTE: It is a paid feature, and in order to access it you should reach the Campaygn team.


NOTE: The Sentiment Analysis is available on monitor page only


  • Enable the analysis by going on the monitor page, as shown.



  • A message stating that you will get an email after the analysis is concluded will appear.



  • Based on the monitor date, keywords, influencers list, posts are retrieved to do sentiment analysis and In some time Post scores will eventually be computed and updated via email.
  • You will receive an email, with analysis ready as shown below ( click on go to monitor).



  • Influencers scores are calculated based on posts scores and Total scores are calculated based on influencers scores



  • You have the ability to view the positive and negative comments for the posts > Click on see comments ( as shown below).




NOTE: As of now the Sentiment Analysis is based on Instagram posts.


  • Scores are calculated based on comment texts (more than 23 languages) and emojis.


  • If any new influencer's are added to monitor or list then it will take time to get updated ( Data wont be displayed immediately).


Please note: As of now, this feature is based only on the Instagram platform and not on any other platform.


NOTE: Now this data can be exported on reports as well.



Updated on: 03/04/2024

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